Help CenterShipping & deliveryShowing live shipping rates at checkout

Showing live shipping rates at checkout

Read time: 4 min

Display real carrier-calculated rates to customers instead of fixed flat rates.

1

Connect a carrier that supports live rates

Aramex, SMSA, and Saudi Post all support live rates. Make sure the carrier integration is complete under Settings → Carriers.

2

Enable live rates in your shipping zone

When adding a rate to a shipping zone, choose 'Carrier live rates' instead of a flat rate. Select the connected carrier.

3

Set your default package dimensions

Enter your standard box dimensions and maximum weight under Settings → Shipping → Package. These are used by the carrier API to calculate the rate.

4

Test from your storefront

Add a product to the cart and proceed to checkout. Live carrier rates should appear within a second or two. Check that rates look correct for different addresses.

💡 Tip

Enable more than one carrier so customers can compare speed and price at checkout — this is a strong trust signal.

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