Help CenterShipping & deliverySetting up free shipping

Setting up free shipping

Read time: 3 min

Offer free delivery above a minimum order value, for specific products, or during promotions.

1

Edit your shipping zone and add a free rate

Go to Settings → Shipping, open your zone, and click 'Add rate'. Choose 'Free shipping'. Set a minimum order amount (e.g. SAR 150) to restrict when it applies.

2

Set optional conditions

You can restrict free shipping to specific product collections or categories, or set a date range so it expires automatically after a promotion ends.

3

Show a free shipping progress bar

In Online Store → Themes → Customise, enable 'Free shipping progress bar'. It shows customers how much more they need to spend to qualify — a proven cart-value booster.

💡 Tip

Set your free shipping threshold 10–15% above your average order value to encourage customers to add one more item.

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