Help CenterShipping & deliveryEnabling cash on delivery

Enabling cash on delivery

Read time: 3 min

Offer the payment-on-receipt option that remains popular with Saudi shoppers.

1

Go to Settings → Payments

Scroll to 'Manual payment methods' and click 'Add manual method'. Select 'Cash on delivery' from the list.

2

Customise the instructions

Add instructions that customers see when selecting COD — for example: 'Please have the exact amount ready at the time of delivery.'

3

Restrict by zone if needed

You can limit COD to specific shipping zones — useful if only one of your carriers supports it and another doesn't.

💡 Tip

Consider adding a small COD fee (SAR 5–10) to offset the higher return rate associated with cash-on-delivery orders.

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