Keep your payment method and VAT details up to date to avoid subscription interruptions.
Go to Settings → Account & billing, then click the 'Payment method' tab.
Click 'Replace card'. Enter your new Mada or Visa/Mastercard number, expiry, and CVV. Click 'Save' — the new card is charged on your next billing date.
Scroll to the 'Tax information' section. Enter your 15-digit Saudi VAT number. Once saved, all future Numu invoices will include your VAT number for input tax credit claims.
Under 'Billing address', enter your registered business address in Saudi Arabia. This appears on your invoices and is required for ZATCA compliance.
Enter the email address where invoices and billing alerts should be sent. This can be different from your login email — useful for sending invoices directly to your finance team.
If a payment fails, Numu retries on days 3, 7, and 14. You will receive an email alert each time. Update your card before the 14th day to avoid store suspension.
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