Help CenterAccount & billingManaging your Numu subscription

Managing your Numu subscription

Read time: 3 min

View your current plan, upgrade or downgrade, and understand what each plan includes.

1

Go to Account & billing

From the sidebar, click Settings → Account & billing. Your current plan, next billing date, and usage summary are shown at the top of the page.

2

Compare plans

Click 'Compare plans' to see a side-by-side breakdown of Starter, Growth, and Pro features — including transaction fees, staff accounts, and advanced features like abandoned cart recovery and API access.

3

Upgrade your plan

Click 'Upgrade' next to the plan you want. Choose monthly or annual billing (annual saves 20%). Confirm with your saved payment method — the new plan activates immediately and is prorated for the current cycle.

4

Downgrade your plan

Click 'Change plan' and select a lower tier. The downgrade takes effect at the end of your current billing cycle — you keep all current features until then. Some features (e.g. advanced analytics) become read-only after downgrade.

5

Cancel your subscription

Scroll to the bottom of the billing page and click 'Cancel subscription'. You can choose to pause instead of cancel (see Pausing or deleting your store). If you cancel, your store stays active until the period ends.

💡 Tip

Annual billing saves 20% — equivalent to getting 2.4 months free. You can switch from monthly to annual at any time without losing your billing cycle.

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