Help CenterAccount & billingExporting your store data

Exporting your store data

Read time: 3 min

Download your products, customers, and orders as CSV files for backups or platform migration.

1

Go to data export

Navigate to Settings → Account & billing → Data export. You can export three datasets independently: Products, Customers, and Orders.

2

Export products

Click 'Export products'. Choose whether to include all products or filter by collection. The CSV includes title, description, price, SKU, inventory, images (as URLs), and all variants.

3

Export customers

Click 'Export customers'. The CSV includes name, email, phone, total orders, total spend, and last order date. Note: payment card details are never included.

4

Export orders

Click 'Export orders'. Set a date range if needed. The CSV includes order ID, date, customer, line items, quantities, subtotal, VAT, shipping, total, and fulfilment status.

5

Download and verify

All exports are generated and emailed to your billing contact address within 5 minutes. You can also download directly from the export history table on the same page.

💡 Tip

Run a full export every month as a backup — it takes under 2 minutes. Store the files in Google Drive or your accounting system. If you ever need to migrate platforms, these CSV files work directly with most e-commerce import tools.

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